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sd.com customer service

1.6K views 23 replies 21 participants last post by  Jerbo  
#1 ·
so about 2 weeks ago i ordered some underwear for the woman, a sweatshirt and a shirt for myself (they were on sale) well i get the order to my house and they sent the wrong underwear and sweat shirt but got the t-shirt right. I call them up and let them know whats going on, they apoligize and and said they will be sending the correct items. I offer to send back the wrong items but they said its not nessescary. I get the new order today and check this out, they sent the correct underwear, they also threw in a brand new sweat shirt (not the on sale ones but the more expensive ones) and a new shirt too! WTF, how can you ever talk smack about a company like that? Im proud to say im a lifetime customer with them.

Oh i would like to personally thank who ever made this possible

Thank you, Scott McNeilly
 
#3 ·
i have yet to hear bad news from them..

only bad news they get is not supporting us lifted guys!!! haha

SD rocks. nuff said
 
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#8 ·
I ordered a hoodie from them last winter, and they ran out of the style I wanted, so what did Jason do? He gave me an embroidered hoodie that they dont sell on the site...

SD is the shit!
 
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#13 ·
hahaha. well we gotta hope they dont mess anything up, but "if" they do, at least we know we get hooked up!


jerid is my go-to guy when it comes to placing my orders. we partied together at indy. i think we talk about it almost every time i call there or have PM conversation. haha
 
#12 ·
Yes they do have good service. I had a problem with my order and they fixed me right up so I orderd some more parts. I'm not a huge spender but they treated me the same. That's more than I can say for some companies I have ordered from before. Thanks for the help SD, you're awesome. Now I really want to bag my daughters truck because they are so helpful. Dang, I knew I should have gone to see them after the Nats in St. Louis this last year, I was so close.
 
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