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Discussion Starter #1
They have been giving me the run around latley about some front cylinder brackets I ordered last year that were never shipped to me. When I ordered them they said I had to wait until I order the cylinders b4 they could ship. When I ordered the cylinders 2 months ago they said they lost the brackets and would make some more for me. In that 2 months they have told me they brackets were done and were going to be shipped then I was told they had a new design and would make those for me. I was told they were finished and shipped out 2 weeks ago but I have yet to see them. I've called everyday for a tracking number but they always say they have to call the wharehouse for it or they are waiting on they wharehouse to call them with it or that the wharehouse would call me directly with it. I still don't have a number. It's holding my project up everything is ready waiting on these brackets. Has anyone else had any trouble with them lately?
 

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EAI... or The Hack Shack right... well... if i was you the first person i would ask to talk to is Zack. He is a tremendous amount of help and should get you fixed up.
 

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He was the one I've been dealing with, he's always helped me out in the past and has been the one who handles my orders. But now I don't know what's up cause everytime I call they say the next day they will have the information I need or that they will call me back but that never happens. But for the past week or so it's been John I've been talking to. Last time I called he gave me Zack's cell number but I didn't get an answer and I left a message but nobody from EAI will ever return my calls. :rant:


QUOTE=ss383]EAI... or The Hack Shack right... well... if i was you the first person i would ask to talk to is Zack. He is a tremendous amount of help and should get you fixed up.[/QUOTE]
 
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