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Old 09-20-2006, 03:20 PM   #1
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thanks guys

Well, alot of people come on here and complain that SD messes up this order or forgets that order. Well, I just wanted to say that I have never had any problems (knock on wood) and the one time we ordered stuff and one thing was on backorder, it showed up like 2 days later.

I went online and ordered this past Monday night. That night, I got a confirmation email. On Tuesday I got an email saying my order was completed and shipped with a tracking number. Now UPS says my stuff will be here tomorrow. As far as I am concerned, that is awesome turn around time.

BIG guys and gals at SD. keep up the great work. I am sure we will be ordering much more stuff in the future.

Eric
Old 09-20-2006, 06:37 PM   #2
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Re: thanks guys

thanks man, we really do appeciate the good words
Old 09-21-2006, 12:17 AM   #3
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Re: thanks guys

Quote: Originally Posted by AVTekk
thanks man, we really do appeciate the good words
No problem Dave. I get tired of people only coming on here and posting when they have something bad to say. Then it seems like everyone and their "sister" shows up saying "yeah, it happened to me one time too"....

Well, boo f***in hoo.. I guess they've never gotten anything from anyone and had to wait for it or even had some kind of mixup. Let's just be mature about it and things will get resolved..

You guys are doing a great job of looking out for us fellow minitruckers and you've always taken care of me. How many companies do you know where the workers and even the OWNER belong to a forum with their fellow enthusiasts and go on and post to the other members with specials or even just to come and bulls**t..

Ok, I'll get off my soapbox now..
Old 09-21-2006, 05:50 AM   #4
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Re: thanks guys

Yeah.. it's cool that Jason gets on here and bullshits once in a while. You won't see that from damn near any other business.
Old 09-21-2006, 11:11 AM   #5
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Re: thanks guys

Or give a certain forum a discount? Don't have to do that, but does, answers any questions about parts u have at 3 am, that is what I call customer service! Great Job...
Old 09-21-2006, 11:22 AM   #6
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Re: thanks guys

For real guys, it means alot that you say something about the service, we're trying our best. thanks
Old 09-22-2006, 04:20 PM   #7
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Re: thanks guys

werd. Ive had nothing but awesome service. WHen i got the stuff to bag my front my comp was on backorder for about a day. I called up, spoke to adam, who got it cleared up. And this was when it was evil hard to get anyone on the phone too. Order some balljoints monday and spoke with i believe Dave. Great service, friendly and got them when they said i would.
Old 09-23-2006, 11:37 PM   #8
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Re: thanks guys

Quote: Originally Posted by V8Blaze
werd. Ive had nothing but awesome service. WHen i got the stuff to bag my front my comp was on backorder for about a day. I called up, spoke to adam, who got it cleared up. And this was when it was evil hard to get anyone on the phone too. Order some balljoints monday and spoke with i believe Dave. Great service, friendly and got them when they said i would.

Yeah, I needed a bag in a hurry so I called and spoke to Dave. They didn't have any in stock but he had one drop shipped from Airlift the next day. Had it in a couple days just like he said I would.
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