xbox 360 problem

stockchevy1983 · 10-27-2009, 09:21 PM

so im playing gta 4 online today. everything is going well then all of a seddun my picture goes into a blurry rainbow like mode. so i figured maybe it was just the game i was in. i reboot my xbox, and soon as it turns on, i hear the sounds of it booting up but only get like moving starts or something in a black screen. whats going on with it. oh and no 3 red rings or nothing. no overheating either.

DigitalSoCal · 10-27-2009, 09:23 PM

try a different cable?

stockchevy1983 · 10-27-2009, 09:35 PM

i just got done hooking it up in my living room and still same shit. and also tried a different cable.

ForeverScorned · 10-27-2009, 09:48 PM

maybe be a e74 error
the scaler chip sometimes goes out and nothing on screen will ever be the same again lol.

stv-lo · 10-27-2009, 10:34 PM

not e74... e74 actually comes up with an error message that says e74... its probably an internal video component going out

AJ · 10-27-2009, 10:46 PM

or rrod

stockchevy1983 · 10-27-2009, 11:24 PM

no rrod. i mentioned that already.

well i looked further into the problem and im told by an xbix site that its prob on its way out. when it loses picture and keeps sound, they said its a sign of over heating

SgtM · 10-28-2009, 08:01 AM

Quote: Originally Posted by stockchevy1983

no rrod. i mentioned that already.

well i looked further into the problem and im told by an xbix site that its prob on its way out. when it loses picture and keeps sound, they said its a sign of over heating

Have you contacted Microsoft about it yet?

redngreedy · 10-28-2009, 08:26 AM

Same thing happened to mine last year around this time. It was under warranty, so I just took it in for an exchange. They didn't even check it, and I got a free hard drive out of the deal.

stockchevy1983 · 10-28-2009, 10:20 AM

Quote: Originally Posted by SgtM

Have you contacted Microsoft about it yet?

well my brother is the one that bought it so im waiting for him to give me a call so i can ask him about it. how long do these warranties last?

stockchevy1983 · 10-28-2009, 12:51 PM

ok talked to my brother just now and he doesnt havehis recepit and he said its not under warranty. so what do i do now?

98noma97 · 10-28-2009, 01:14 PM

Quote: Originally Posted by stockchevy1983

ok talked to my brother just now and he doesnt havehis recepit and he said its not under warranty. so what do i do now?

get a ps3
i did after my 360 caught on fire

Bagged1984S10 · 10-28-2009, 01:35 PM

The rrod warranty is 3 years I believe. Mine did something similar to this and would repeatedely freeze. You don't need the receipt to send it to microsoft, they somehow know when you bought it. A few days later I got the rrod and the e74 error. Sent it to be repaired and it has been working flawlessly since I got it back.

stockchevy1983 · 10-28-2009, 04:34 PM

bagged, so how would i go about letting microsoft fix it without a receipt. i never got the rrod though.

AJ · 10-28-2009, 04:41 PM

http://support.xbox.com/support/en/u...px?step=repair

stockchevy1983 · 10-28-2009, 05:08 PM

just looked, its gonna be 100$. that sucks.

stockchevy1983 · 10-28-2009, 09:03 PM

well i read if i can get the ref ring of death it gets fixed for free. how can i get the red ring of death haha

stv-lo · 10-28-2009, 09:31 PM

microwave... 2 seconds

no accessories tho or youre f*cked

stockchevy1983 · 10-28-2009, 10:50 PM

yea i dont know about microwave haha

cauzindrama · 10-28-2009, 11:18 PM

happened to me bout a year ago. It was 3 yrs old at that time and i called they sent the packin materials and i sent it in and got ti back ni bout 3 weeks......for free....i did notice its a bit louder tho....the fans sound faster.

stv-lo · 10-29-2009, 12:22 AM

Quote: Originally Posted by stockchevy1983

yea i dont know about microwave haha

no seriously it wont show any signs but itll cause the rrod

edit:: the most common cause of the rrod is the solder (or whatever they use) coming undone... all they do is open it up and resolder it... all the microwaving will do is loosen the solder

ForeverScorned · 10-29-2009, 12:34 AM

well the e74 code came up for mine right after my screen and textures started fuc kn up....its just a matter of time and they ask for a code int he back of the xbox to check it, its their time stamp lol. RROD is covered for three years though.

SgtM · 10-29-2009, 08:03 AM

Quote: Originally Posted by stv-lo

no seriously it wont show any signs but itll cause the rrod

edit:: the most common cause of the rrod is the solder (or whatever they use) coming undone... all they do is open it up and resolder it... all the microwaving will do is loosen the solder

You're right about the solder coming loose, but putting it in the microwave isn't going to do anything but turn the xbox into a brick. That's the worst "advice" I've heard all year.

Stockchevy - I would call Microsoft, explain the situation, see what they're willing to do. They're pretty good about covering these things because the problem exists from the factory.

s10Man92 · 10-29-2009, 08:31 AM

Quote: Originally Posted by 98noma97

get a ps3
i did after my 360 caught on fire

lmao mine honestly did catch on fire, there was smoke coming out of the disc draw and there were legit flames inside i could see lmao....gotta love microsoft and there great ideas

stockchevy1983 · 10-29-2009, 10:18 AM

well ironically i dont know how but my picture is working for right now. a few taps on the console and its back. but we'll see for how long. howver i did get a reply back from microsoft and they said if i lose video and get no red ring then its not covered, if it gets one of the red rings then its covered for 3 years. so i hope it get a red ring so its free when it goes haha/

thank you all for ur help

stockchevy1983 · 10-30-2009, 12:51 AM

ok so yea problems again. i took pics of the screens it gives me while i try to play. sorry for shitty quality but its my cell phone camera.

and with the sultan rs haha

DigitalSoCal · 10-30-2009, 02:25 AM

yeah I'm no expert but that definitely looks like some kind of hardware failure to me

slonlow2000 · 10-30-2009, 02:41 AM

Well if you want the rrod just put it in a small area like inside a space on an entertainment area and play play the shit out of it. Eventually it will overheat, or just leave it on, that may do it.

SgtM · 10-30-2009, 07:47 AM

Why did I even bother posting advice?

stockchevy1983 · 10-30-2009, 10:04 AM

sgtm, i talked to microsoft. they said since its not rrod its not covered by warranty. it would be 150 for them to fix it for me. for that price i can buy a new system. so i guess i will have to overheat it or something.

SgtM · 10-30-2009, 08:48 PM

See, if that were me, I would convince them to see things my way, and that the hardware is failing which will eventuall lead to a RROD so just cut the shit and warranty the fvcker.

cauzindrama · 10-30-2009, 09:25 PM

Quote: Originally Posted by SgtM

See, if that were me, I would convince them to see things my way, and that the hardware is failing which will eventuall lead to a RROD so just cut the shit and warranty the fvcker.

X2!

stockchevy1983 · 10-31-2009, 01:00 AM

Quote: Originally Posted by SgtM

See, if that were me, I would convince them to see things my way, and that the hardware is failing which will eventuall lead to a RROD so just cut the shit and warranty the fvcker.

how the **** am i suppose to warranty it if its out of warranty? i wasnt the original purchaser. never had a ****ing game system fail on me. sorry im not a microsoft person and dont know this shit.

SgtM · 10-31-2009, 01:40 AM

Isn't the RROD under warranty for 3 years? It shouldn't matter if you're the original purchaser or not. They know about the flaw.

stockchevy1983 · 10-31-2009, 09:07 AM

Quote: Originally Posted by SgtM

Isn't the RROD under warranty for 3 years? It shouldn't matter if you're the original purchaser or not. They know about the flaw.

yes it is, but i dont have the rrod at all. just a green light with shitty video. they said since the light isnt red it does not qualify for rrod.

specter692000 · 11-01-2009, 09:22 AM

send them the pics from your phone and see what microsoft says then.

stockchevy1983 · 11-01-2009, 10:50 AM

Quote: Originally Posted by specter692000

send them the pics from your phone and see what microsoft says then.

thats not a bad idea. i think i may do this. and u know it only acts up after it gets warmed up. when i first turn it on its totally fine. but when i start getting into a game about 30 minutes later its starts switching different colors, then i get the stupid psychidelic (sp?) shit.

stockchevy1983 · 11-01-2009, 10:56 AM

just left an email with links to the pictures for them

Fannatick · 11-02-2009, 09:57 AM

They should be able to do something for you, plus with the pics you included, its not like your making this up.

stockchevy1983 · 11-02-2009, 01:55 PM

Quote: Originally Posted by Fannatick

They should be able to do something for you, plus with the pics you included, its not like your making this up.

yea i know. i got an email again this morning from them. they were explaining the shipping. but i dont know yet if mine will be covered for free for the fixing. so i sent another email asking that. they dont send boxes out anymore so u send urs in. i gotta get a box and pack it myself and im gonna insure it to just a what if something happens.

i was playing last night, first hour it went to shit. so i had to stop. its so irritating

stockchevy1983 · 11-02-2009, 01:56 PM

heres a shot from last night. felt like i was playing in hell or something

Fannatick · 11-02-2009, 03:43 PM

Damn, thats bad. I've been too lazy to pick up a PS3, I play three video games, all on the comp and I couldn't be happier.

shatfacedpanda · 11-02-2009, 08:59 PM

put tape over the fans in the back and you got yourself instant red ring. I had the e74 error and my screen did the same thing for a while before the screen went black with the e74 warning.

stockchevy1983 · 11-02-2009, 09:20 PM

Quote: Originally Posted by shatfacedpanda

put tape over the fans in the back and you got yourself instant red ring. I had the e74 error and my screen did the same thing for a while before the screen went black with the e74 warning.

so that should work then, the tape? shit is so annoying. i was playing before and it was fine. but after heavy playing it gets shitty.

stockchevy1983 · 11-02-2009, 09:21 PM

anyone play gta4 anyway and want to play a game or something let me know, online tag is jrp12357

stockchevy1983 · 11-03-2009, 09:05 AM

i gotta say, their customer service sucks. i keep getting the same repeated email back from then. it does nothing for me. they just tell me i understand ur having problems with ur xbox. then they just give me a link to see if i have warranty or no warranty. these people suck. now i gotta wait to call b/c im sick of the same email over and over from them. it does no help for me.

SgtM · 11-03-2009, 09:59 AM

Quote: Originally Posted by shatfacedpanda

put tape over the fans in the back and you got yourself instant red ring. I had the e74 error and my screen did the same thing for a while before the screen went black with the e74 warning.

Sounds like a good idea. Make sure you set it next to a heater too. Make that bish overheat so they have to warranty it.

stockchevy1983 · 11-03-2009, 11:24 AM

Quote: Originally Posted by SgtM

Sounds like a good idea. Make sure you set it next to a heater too. Make that bish overheat so they have to warranty it.

yea thats prob what im going to do b/c as of right now it will be the 100 plus whatever shipping is b/c i have no red rings. so looks like tonite i will game with tape on it and see what happens. Thanks guys for advice

Fannatick · 11-03-2009, 01:09 PM

lolz....awesome. When it overheats, is it going to smoke or do anything cool? You should make a "How-To" on this because I'm sure a lot of people are going to want to know how you did it. Take pics (or don't incase MS finds them...lol)...

stockchevy1983 · 11-03-2009, 03:18 PM

Quote: Originally Posted by Fannatick

lolz....awesome. When it overheats, is it going to smoke or do anything cool? You should make a "How-To" on this because I'm sure a lot of people are going to want to know how you did it. Take pics (or don't incase MS finds them...lol)...

the how to will prob be like, put duct tape over the vents so no air escapes. i just hope no smokage happens or something worse, fire haha. but yea i will do it later tonite when i go to play gta 4.

10-27-2009, 09:21 PM	#1
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	xbox 360 problem so im playing gta 4 online today. everything is going well then all of a seddun my picture goes into a blurry rainbow like mode. so i figured maybe it was just the game i was in. i reboot my xbox, and soon as it turns on, i hear the sounds of it booting up but only get like moving starts or something in a black screen. whats going on with it. oh and no 3 red rings or nothing. no overheating either.
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10-27-2009, 09:23 PM	#2
DigitalSoCal .com Age: 26 Join Date: Dec 2004 Posts: 3,794 Location: Foothill Ranch, CA User is: OffLine	Re: xbox 360 problem try a different cable?
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10-27-2009, 09:35 PM	#3
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem i just got done hooking it up in my living room and still same shit. and also tried a different cable.
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10-27-2009, 09:48 PM	#4
ForeverScorned Im a Mexican, SO WHAT! Age: 22 Join Date: Dec 2005 Posts: 3,096 Location: Lufkin, TX User is: OffLine	Re: xbox 360 problem maybe be a e74 error the scaler chip sometimes goes out and nothing on screen will ever be the same again lol.
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10-27-2009, 10:34 PM	#5
stv-lo Useless Age: 22 Join Date: Aug 2008 Posts: 2,495 Location: your mom... User is: OffLine	Re: xbox 360 problem not e74... e74 actually comes up with an error message that says e74... its probably an internal video component going out
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10-27-2009, 10:46 PM	#6
AJ Token Black Minitrucker Age: 19 Join Date: Jun 2008 Posts: 2,926 Location: Bossier City, LA User is: OffLine	Re: xbox 360 problem or rrod
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10-27-2009, 11:24 PM	#7
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem no rrod. i mentioned that already. well i looked further into the problem and im told by an xbix site that its prob on its way out. when it loses picture and keeps sound, they said its a sign of over heating
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10-28-2009, 08:01 AM	#8
SgtM Educating da masses Age: 34 Join Date: Sep 2007 Posts: 2,581 Location: Niles, OH User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by stockchevy1983 no rrod. i mentioned that already. well i looked further into the problem and im told by an xbix site that its prob on its way out. when it loses picture and keeps sound, they said its a sign of over heating Have you contacted Microsoft about it yet?
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10-28-2009, 08:26 AM	#9
redngreedy Jesus Damnit Join Date: Aug 2003 Posts: 2,593 Location: North Carolina User is: OffLine	Re: xbox 360 problem Same thing happened to mine last year around this time. It was under warranty, so I just took it in for an exchange. They didn't even check it, and I got a free hard drive out of the deal.
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10-28-2009, 10:20 AM	#10
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by SgtM Have you contacted Microsoft about it yet? well my brother is the one that bought it so im waiting for him to give me a call so i can ask him about it. how long do these warranties last?
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10-28-2009, 12:51 PM	#11
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem ok talked to my brother just now and he doesnt havehis recepit and he said its not under warranty. so what do i do now?
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10-28-2009, 01:14 PM	#12
98noma97 my photoshop Age: 19 Join Date: Mar 2008 Posts: 1,747 Location: portage, Indiana User is: Online	Re: xbox 360 problem Quote: Originally Posted by stockchevy1983 ok talked to my brother just now and he doesnt havehis recepit and he said its not under warranty. so what do i do now? get a ps3 i did after my 360 caught on fire
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10-28-2009, 01:35 PM	#13
Bagged1984S10 The Masked Magician Age: 26 Join Date: Feb 2008 Posts: 927 Location: York, Pennsylvania User is: OffLine	Re: xbox 360 problem The rrod warranty is 3 years I believe. Mine did something similar to this and would repeatedely freeze. You don't need the receipt to send it to microsoft, they somehow know when you bought it. A few days later I got the rrod and the e74 error. Sent it to be repaired and it has been working flawlessly since I got it back.
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10-28-2009, 04:34 PM	#14
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem bagged, so how would i go about letting microsoft fix it without a receipt. i never got the rrod though.
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10-28-2009, 04:41 PM	#15
AJ Token Black Minitrucker Age: 19 Join Date: Jun 2008 Posts: 2,926 Location: Bossier City, LA User is: OffLine	Re: xbox 360 problem http://support.xbox.com/support/en/u...px?step=repair
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10-28-2009, 05:08 PM	#16
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem just looked, its gonna be 100$. that sucks.
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10-28-2009, 09:03 PM	#17
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem well i read if i can get the ref ring of death it gets fixed for free. how can i get the red ring of death haha
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10-28-2009, 09:31 PM	#18
stv-lo Useless Age: 22 Join Date: Aug 2008 Posts: 2,495 Location: your mom... User is: OffLine	Re: xbox 360 problem microwave... 2 seconds no accessories tho or youre f*cked
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10-28-2009, 10:50 PM	#19
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem yea i dont know about microwave haha
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10-28-2009, 11:18 PM	#20
cauzindrama Registered User Age: 26 Join Date: Aug 2004 Posts: 207 Location: Cape Cod MA User is: OffLine	Re: xbox 360 problem happened to me bout a year ago. It was 3 yrs old at that time and i called they sent the packin materials and i sent it in and got ti back ni bout 3 weeks......for free....i did notice its a bit louder tho....the fans sound faster.
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10-29-2009, 12:22 AM	#21
stv-lo Useless Age: 22 Join Date: Aug 2008 Posts: 2,495 Location: your mom... User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by stockchevy1983 yea i dont know about microwave haha no seriously it wont show any signs but itll cause the rrod edit:: the most common cause of the rrod is the solder (or whatever they use) coming undone... all they do is open it up and resolder it... all the microwaving will do is loosen the solder Last edited by stv-lo : 10-29-2009 at 12:26 AM.
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10-29-2009, 12:34 AM	#22
ForeverScorned Im a Mexican, SO WHAT! Age: 22 Join Date: Dec 2005 Posts: 3,096 Location: Lufkin, TX User is: OffLine	Re: xbox 360 problem well the e74 code came up for mine right after my screen and textures started fuc kn up....its just a matter of time and they ask for a code int he back of the xbox to check it, its their time stamp lol. RROD is covered for three years though.
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10-29-2009, 08:03 AM	#23
SgtM Educating da masses Age: 34 Join Date: Sep 2007 Posts: 2,581 Location: Niles, OH User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by stv-lo no seriously it wont show any signs but itll cause the rrod edit:: the most common cause of the rrod is the solder (or whatever they use) coming undone... all they do is open it up and resolder it... all the microwaving will do is loosen the solder You're right about the solder coming loose, but putting it in the microwave isn't going to do anything but turn the xbox into a brick. That's the worst "advice" I've heard all year. Stockchevy - I would call Microsoft, explain the situation, see what they're willing to do. They're pretty good about covering these things because the problem exists from the factory.
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10-29-2009, 08:31 AM	#24
s10Man92 Registered User Age: 17 Join Date: Sep 2009 Posts: 165 Location: New York User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by 98noma97 get a ps3 i did after my 360 caught on fire lmao mine honestly did catch on fire, there was smoke coming out of the disc draw and there were legit flames inside i could see lmao....gotta love microsoft and there great ideas
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10-29-2009, 10:18 AM	#25
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem well ironically i dont know how but my picture is working for right now. a few taps on the console and its back. but we'll see for how long. howver i did get a reply back from microsoft and they said if i lose video and get no red ring then its not covered, if it gets one of the red rings then its covered for 3 years. so i hope it get a red ring so its free when it goes haha/ thank you all for ur help
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10-30-2009, 12:51 AM	#26
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem ok so yea problems again. i took pics of the screens it gives me while i try to play. sorry for shitty quality but its my cell phone camera. and with the sultan rs haha
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10-30-2009, 02:25 AM	#27
DigitalSoCal .com Age: 26 Join Date: Dec 2004 Posts: 3,794 Location: Foothill Ranch, CA User is: OffLine	Re: xbox 360 problem yeah I'm no expert but that definitely looks like some kind of hardware failure to me
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10-30-2009, 02:41 AM	#28
slonlow2000 Stock Height Age: 21 Join Date: Jan 2007 Posts: 2,414 Location: Ironton, Mo User is: OffLine	Re: xbox 360 problem Well if you want the rrod just put it in a small area like inside a space on an entertainment area and play play the shit out of it. Eventually it will overheat, or just leave it on, that may do it.
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10-30-2009, 07:47 AM	#29
SgtM Educating da masses Age: 34 Join Date: Sep 2007 Posts: 2,581 Location: Niles, OH User is: OffLine	Re: xbox 360 problem Why did I even bother posting advice?
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10-30-2009, 10:04 AM	#30
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem sgtm, i talked to microsoft. they said since its not rrod its not covered by warranty. it would be 150 for them to fix it for me. for that price i can buy a new system. so i guess i will have to overheat it or something.
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10-30-2009, 08:48 PM	#31
SgtM Educating da masses Age: 34 Join Date: Sep 2007 Posts: 2,581 Location: Niles, OH User is: OffLine	Re: xbox 360 problem See, if that were me, I would convince them to see things my way, and that the hardware is failing which will eventuall lead to a RROD so just cut the shit and warranty the fvcker.
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10-30-2009, 09:25 PM	#32
cauzindrama Registered User Age: 26 Join Date: Aug 2004 Posts: 207 Location: Cape Cod MA User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by SgtM See, if that were me, I would convince them to see things my way, and that the hardware is failing which will eventuall lead to a RROD so just cut the shit and warranty the fvcker. X2!
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10-31-2009, 01:00 AM	#33
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by SgtM See, if that were me, I would convince them to see things my way, and that the hardware is failing which will eventuall lead to a RROD so just cut the shit and warranty the fvcker. how the ** am i suppose to warranty it if its out of warranty? i wasnt the original purchaser. never had a **ing game system fail on me. sorry im not a microsoft person and dont know this shit.
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10-31-2009, 01:40 AM	#34
SgtM Educating da masses Age: 34 Join Date: Sep 2007 Posts: 2,581 Location: Niles, OH User is: OffLine	Re: xbox 360 problem Isn't the RROD under warranty for 3 years? It shouldn't matter if you're the original purchaser or not. They know about the flaw.
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10-31-2009, 09:07 AM	#35
stockchevy1983 Registered User Age: 26 Join Date: Dec 2004 Posts: 1,690 Location: Point Pleasant, NJ User is: OffLine	Re: xbox 360 problem Quote: Originally Posted by SgtM Isn't the RROD under warranty for 3 years? It shouldn't matter if you're the original purchaser or not. They know about the flaw. yes it is, but i dont have the rrod at all. just a green light with shitty video. they said since the light isnt red it does not qualify for rrod.
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