A FedEx representative will be right with you...
You have been connected to Billie .
Ryan McDermott: Hello
Billie : Hi Ryan, I will be happy to help you. I am so sorry for the difficulties today.
One moment please while I check that tracking number for you
Ryan McDermott: My package has been sitting at the portland terminal for 2 gonna be 3 days... 15 minutes from my house.
Billie : You package is scheduled for delivery tomorrow
Ryan McDermott: I paid extra for faster shipping and i got free UPS ground on another order that I ordered the same day it got here 2 days ago.
Ryan McDermott: this that i paid fedex 15 bucks extra for is 3 times slower, just thought I would complain a little if you had a complaint department or something.
Ryan McDermott: Seems unreasonable It sets right down the road for three days after paying for "express"
Billie : I apologize you do not have your package Ryan, the shipper sent this express saver which is a 3 business day delivery service
Billie : The shipper gave the package to Fedex on the 14th
Ryan McDermott: yeah and fed ex took it from texas to portland in 15 hours and there it will sit for 3 days just saying, seems redundant to not deliver it the fed ex guy delivered a package to my neighbor 3 hours ago.
Billie : the freight is sorted by day and then it is unloaded by day. Right now it is still containerized
Ryan McDermott: I see, I know I will get it tomorrow I was just hoping to throw a "this is stupid please fix it if possible wrench" into the suggestions box. Thanks anyway.
Billie : I understand your frustration and I can certainly do that. Also if there is time the night crew will start unloading the next days freight, but packages are starting to pickup. I am so terribly sorry you do not have your package
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